FAQ
Common questions
Short answers. If yours isn’t here, ask.
Is it a fit
What trades do you work with?
HVAC, plumbing, roofing, electrical, concrete, remodeling, pool service and pest control. If your trade isn’t listed but your leads come in by phone and web form, ask.
What if I already have a website?
We replace it with one built to capture every lead. We carry over what’s worth keeping and redirect your old page addresses, so you keep what Google already knows about you. Your domain stays in your name.
Getting set up
How long until I'm live?
14 days from sign-up, if your intake form is back the next day. See the full timeline.
Do I need to change my phone number?
No. Customers keep calling the number they already have. We set up forwarding so a call you can’t answer still gets a text back.
Contract and ownership
What's the contract?
6 months to start, then month to month with 30 days’ notice. You own your domain. If you leave, buy the site code or take a static export of your site.
Pricing and billing
When do I pay?
Setup is due at signing. Your first monthly payment is charged at launch, not before.
What if I go over my included texts or call minutes?
Each plan includes [FILL: included texts and call minutes per tier]. Anything over is billed at cost plus 20%.
Can I change plans?
Yes. You can upgrade any time.
Is there a website-only plan?
No. The site is one part of the system, and every plan includes it. A site on its own doesn’t answer a missed call.
What happens if I cancel?
After the first 6 months, give 30 days’ notice. Your domain stays yours. Buy the site code for [FILL: buyout fee], or take a static export of the site.
Still have a question?
Send it through the contact page, or start with the free audit.